FAQs

How long does shipping take?

Shipping varies by product and destination.

Do you ship internationally?

Yes, where permitted.

Can I return jewelry?

Yes, subject to our Return Policy.

Do you offer warranties?

Yes, where applicable.

Can I cancel my order?

Contact us immediately. Cancellation is not guaranteed after processing.

How do I track my order?

Tracking is provided when available.

Are duties included?

No. International duties are customer responsibility.

What if my item arrives damaged?

Contact legal@lorveau.com immediately.

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